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Contact Information |
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Mailing Address:
SureCom Solutions
P.O. Box 4789
Walnut Creek, CA 94596
Support Hours:
For general questions about SureCom Solutions' products, click
on LIVE HELP button
Monday through Friday, 8:30 a.m. to 6:00 p.m. PST,.
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Welcome!
SureCom Solutions™ is a leading online source for procuring
business technology. We specialize in security solutions for auto ID technology, biometric
devices, signature capture and barcode imaging. Our solutions extend
to innovative in-house and field automation to include
communication equipment, application software and data hardware. Our primary focus is
supplying easy install solutions with superior ongoing legacy
support. Manufacturers in our network are at a minimum responsive to
support requests with its registered consumers.
Our Approach
Our carefully
selected technology partners ensure effective client-oriented
pre and post sale consultation. Quality solutions often rely on
quality equipment and software that are less likely to become
obsolete in the near future. With this in mind, we select the most
advanced technology that is forward and back engineered. Though
today's technology is digital, fact is analog will continue to be
with us well into tomorrow. Wherever and whenever possible, we seek
solutions that recognize both. This way our clients could re-use
existing equipment as necessary for optimal savings and upgrade as
the technology budget permits.
Understanding the Need
There's nothing as frustrating as a customer service rep who
doesn't know the technology. Either the customer is one of the lesser
of tech savvy people chances are great the need for straightforward,
yet easily understood and implemented solutions. End-to-end
communication is a key factor to your comfort to grow with us. Some
can claim they are one-to-one as SureCom Solutions is for each
customer individually. A customer need only call to discuss an idea
and we will lend our understanding.
How to Buy
Every product page offers an
opportunity to purchase during your visit. Just enter the quantity you
need and add to your cart. Payments are made by major credit cards
(Visa, MasterCard, Discover and American Express). We offer PayPal for your convenience. Upon processing
your order you will
receive an email receipt of the items you purchased along with an
order number. A valid email address is required to receive your
receipt.
- Online Store
- A*List Circle
Prefer a hands on approach? Fax, phone or email.
Fax: 208-279-6195
Phone: 415-449-1886
Email: sales[AT]surecomsolutions.com
Purchase Orders
We offer a payment method option during checkout
that allows the purchaser to effect communication for the fulfillment
of a submitted PO Select "Purchase Order" option without option to
use a credit card. Upon submission, purchaser will automatically
receive an email copy of the order. A fulfillment agent will contact
the purchaser to complete the order process. POs are
accepted in U.S. Dollars ($).
Shipping, Tracking and Delivery
Upon shipping you will receive a
tracking email with the appropriate information needed to track your
shipment. Default shipping is UPS Ground or FedEx for Alaska and
Hawaii to arrive within 3-5 business days after receipt of payment as
invoiced. Tracking information is delivered prior to delivery via
email where a tracking number is available depending on expediency
demands of the order. Customer can log on to their account with
username and password to view shipping status and make inquiries
regarding a status for immediate follow up.
Privacy and Security
Our commitment to guarded customer privacy
is what makes SureCom Solutions a procurement resource to count on.
Reference our privacy statement disclosing information gathering and
dissemination practices for the website. As for your shopping comfort,
be assured that your transaction will be "secured". Our certificate
authority is provided by GeoTrust. GeoTrust allows us to protect our customers with 128-bit SSL
encryption technology.
Some of Our Clients
- Sunshine Foods
- Grocery Outlet
- Xerox
- SAP
- Navini Networks
- Salomon Smith Barney
- Oklahoma State University
- Tropicana Foods
- US Navy
- A variety of small businesses
- Verticals: Home Office, Medical, Financial, Media,
Government.
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