Does my telephone's hand receiver have to be off of the hook to use a headset?
Yes, it does have to be off of the hook. The reason you have to lift your hand held receiver on and off the hook, when you are using the headset, is because the headset only
- 2007-01-20 - Similar Articles

SupraPlus Wireless: How to use Multi-Shift Pairing
Multi-Shift Pairing allows you to use a different Supra Plus Wireless headset with your base. The headset and base come paired to each other. If a different headset is needed
- 2007-01-20 - Similar Articles

How can I customize the PerSonoCall software options?
After installing the software, an icon will appear at the bottom of your computer screen showing the status of headset communication.  Right click on the icon and choose
- 2007-01-20 - Similar Articles

How do I install PerSono from the Plantronics Web site?
Go to Plantronics' Software Download page. Click on PerSono Audio Control Center. Then choose your operating system. You will be prompted to download a self extracting
- 2008-03-26 - Similar Articles

Is the PerSonoCall software compatible with my soft phone?
The VoIP soft phones that are currently supported with PerSonoCall are listed at Plantronics' online  Compatibility Guide . The PerSonoCall software enables key fea
- 2007-01-20 - Similar Articles

How do I launch my audio or talk applications from PerSono™?
In Persono versions 1.0 through 1.9: 1.)Open the PerSono™ Control Panel by clicking on the Plantronics icon (second from the left button) in the top of the PerSon
- 2007-01-20 - Similar Articles

When I click on any buttons on the Audio or Talk tabs I am asked to "Review the online Help to properly map the program". How do I map a program?
1.)Open the PerSono™ Control Panel by clicking on the Plantronics icon (second from the left button) in the top of the PerSono™ application. On the control p
- 2007-01-20 - Similar Articles

Why can't I adjust the Persono - Volume, Bass or Treble?
Make sure you have downloaded the latest version of Persono.Software downloads Click here for more infromation regarding Persono installation You will be prompted to downloa
- 2008-01-07 - Similar Articles

I'm hearing a buzz in my headset; what should I do?
Intermittent buzzing can be caused by electrical equipment located in the immediate area of the telephone and headset system, such as fluorescent lighting, computers, fax mach
- 2007-01-20 - Similar Articles

Can I use two headsets on one base with the cordless or wireless product?
No. You can only have one active headset connected to a base unit at anytime. However you can use the active headset connected with the base, and have an inactive headset char
- 2007-01-20 - Similar Articles

What is the message LED light on the CT11/CT12 used for?
The message waiting LED on the remote is designed to work with the voicemail service provided by your local telephone company. The LED flashes when you have new incoming
- 2007-01-20 - Similar Articles

How do I install my T20 Headset Telephone?
Connect the AC Power Adapter to the T20 AC Power Adapter Jack and a wall outlet. If the jack is a dual-line, connect the Dual Line Cord with the white flag to the Telephone L
- 2007-01-20 - Similar Articles

What are the basic troubleshooting tips for the CS55H?
SET-UP TIPSo Match up color labelso Push all plugs firmly into base and wall (see user guide p.6)o Place base at least 1' away from phone, computer or other metal object (p.9)
- 2007-01-20 - Similar Articles

How do I listen to my reps/agents during training or coaching?
The best approach is to use a "Y adapter" connecting two headsets to the same telephone. One is used by the agent/rep and the other the supervisor/trainer. "
- 2007-01-20 - Similar Articles

What is a QD?
"QD" stands for Quick Disconnect. The Plantronics QD (quick disconnect) is a proprietary connector featured on the “H” and “P” series headse
- 2007-01-20 - Similar Articles

I need more information on DA Series.
 
- 2007-01-20 - Similar Articles

How do I reset my New Jawbone?
To reset your New Jawbone, simply follow the steps listed below: Press and hold down the Talk Button on the New Jawbone. (It does not matter whether the New Jawbone is
- 2009-03-08 - Similar Articles

Why am I having trouble pairing my New Jawbone with my mobile phone?
Before you begin pairing your New Jawbone with your mobile phone, make sure you have activated your phone's Bluetooth function.  Also, ensure that your phone an
- 2009-03-08 - Similar Articles

How do I reset and re-pair my Original Jawbone with my mobile phone?
To reset and re-pair your Original Jawbone, perform the steps listed below: Turn off the Bluetooth on your phone. Delete any existing Bluetooth profile for the Ori
- 2009-03-08 - Similar Articles

Why am I having trouble pairing the Jawbone with my mobile phone?
If you are experiencing difficulty pairing your mobile phone with your Jawbone, please make sure that your Jawbone is OFF and you have activated your mobile phone's Bluetooth
- 2009-03-08 - Similar Articles

Can the Car Charger be used with the Original Jawbone?
Yes, you may charge an Original Jawbone with the Original Jawbone's USB Charger Cable with the Car Charger. (Note: The Car Charger is only sold with the Magnetic USB Charger
- 2009-03-08 - Similar Articles

How do I initiate voice dialing on my Jawbone?
To initiate voice dialing on your Jawbone: For the Original Jawbone Press the Talk Button once when it is in Standby Mode (actively connected t
- 2009-03-08 - Similar Articles

Can I use voice dialing with the Apple iPhone?
The Apple iPhone does not have a built-in voice dialing capability, but VoiceDial is an application that has recently been released which allows you to use voice dialing
- 2009-03-08 - Similar Articles

Why is my Jawbone's profile erased from my Apple iPhone when the Jawbone's battery is depleted?
We have received reports from iPhone users that when a paired Jawbone has its battery depleted, its Bluetooth profile may be deleted from the iPhone. To resolve this issue, y
- 2009-03-08 - Similar Articles

Why is my mobile phone's battery draining faster when I'm using the Jawbone?
Here are some factors that may affect your battery's life: Prolonged usage – We know that many users end up using their Jawbone with greater frequency and longer
- 2009-03-08 - Similar Articles

What are the key features of the Original Jawbone?
Noise Shield Technology Six hours of talk time 120 hours of standby time Bluetooth version 1.2 33-foot range Profiles supported: Hands-free, Hea
- 2009-03-08 - Similar Articles

What are the key features of the New Jawbone?
NoiseAssassin™ Technology More than 4 hours of talk time More than 8 days of standby time Supports Bluetooth versions 1.1, 1.2, and 2.0 33-foot
- 2009-03-08 - Similar Articles

How do I initiate voice dialing on my Jawbone?
To initiate voice dialing on your Jawbone: For the Original Jawbone Press the Talk Button once when it is in Standby Mode (actively connected t
- 2009-03-08 - Similar Articles

I'm having issues using Microsoft Voice Command?
There are known issues particularly with version 1.6 of Microsoft Voice Command.  Visit the Microsoft Voice Command site for more information regarding these is
- 2009-03-08 - Similar Articles

Will the Jawbone work with my computer?
Results may vary since there are a wide variety of computers with Bluetooth systems on the market. Because of this, we do not provide support for PC or Mac Bluetooth compatibi
- 2009-03-08 - Similar Articles

Can I use my Bluetooth headset on a computer?
In theory all OS computers are compatible.  However in order to use a Bluetooth headset, your computer must have an internal Bluetooth card or an external Bluetooth
- 2010-10-29 - Similar Articles