SureCom Solutions has created a full suite of eSupport tools that
are available for online access 24/7.
Pre and Post-Sale Support - Ever need ideas for improving
productivity, increasing revenues, and vastly enhancing customer
relations? We're developing this section to help you make better
use of our product offerings.
Downloads - Available for the latest drivers, etc. for
equipment purchased form our website. Use step-by-step download
wizard.
Manuals and Guides - Virtually every line we carry
there are electronic and hard copy versions for installation,
administration and end-user procedures for using and maintaining
your equipment and software.
Application Knowledge Base - Discover new ways to
enhance your systems. Find user tips and tricks for
better understanding of technology infrastructure, including
hardware and software.
Webinars - Scheduled web-based workshops and
seminars to help you make informed decisions.
(coming soon)
The Customer Support Center
will be closed to observe the following holidays:
New Years Day
Monday, January 1, 2007
Martin Luther King Day
Monday, January
15, 2007
Memorial Day
Monday, May
28, 2007
Labor Day
Monday, September 3, 2007
Thanksgiving Day
Thursday, November 22, 2007
Christmas Day
Tuesday, December 25, 2007
New Years Eve
Tuesday, January 1, 2008
We strive to provide the necessary technical resources. If you are unable to locate the information you need at our
website call us at 415-449-1886.
*SureCom Solutions service and support methods are subject to
change without notice.
LIVE SUPPORT
Live Support and Ticket System!
If you see "Offline" that means a support agent is temporarily
unavailable. You may submit a pre- or post sales support ticket and
receive a response with 24 hours.