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Technical Support

SureCom Solutions has created a full suite of eSupport tools that are available for online access 24/7.

  • Pre and Post-Sale Support - Ever need ideas for improving productivity, increasing revenues, and vastly enhancing customer relations? We're developing this section to help you make better use of our product offerings.
  • Downloads - Available for the latest drivers, etc. for equipment purchased form our website. Use step-by-step download wizard.
  • Manuals and Guides - Virtually every line we carry there are electronic and hard copy versions for installation, administration and end-user procedures for using and maintaining your equipment and software.
  • Application Knowledge Base - Discover new ways to enhance your systems. Find user tips and tricks for better understanding of technology infrastructure, including hardware and software.
  • Webinars - Scheduled web-based workshops and seminars to help you make informed decisions. (coming soon)

The Customer Support Center will be closed to observe the following holidays:

New Years Day Monday, January 1, 2007
Martin Luther King Day Monday, January 15, 2007
Memorial Day Monday, May 28, 2007
Labor Day Monday, September 3, 2007
Thanksgiving Day Thursday, November 22, 2007
Christmas Day Tuesday, December 25, 2007
New Years Eve Tuesday, January 1, 2008

We strive to provide the necessary technical resources. If you are unable to locate the information you need at our website call us at 415-449-1886.

*SureCom Solutions service and support methods are subject to change without notice.

LIVE SUPPORT

Live Support and Ticket System!

If you see "Offline" that means a support agent is temporarily unavailable. You may submit a pre- or post sales support ticket and receive a response with 24 hours.